Our customer is our foundation. A home is one of the larger purchases made in life. A "customer first" approach has helped Chris Cates, who started as a local general contractor, to establish and successfully grow Cates Building.
Customer satisfaction is the top priority when we assemble trained teams of professionals, from the architects who render our floor plans to the trade vendors we select as partners. At Cates Building, we go to great lengths to make sure each home buying and owning experience surpasses expectations.
Going above and beyond for each personal client is the driving factor behind the company values at Cates Building. Exceeding the expectations of clients in the sales process, during construction and after the home is purchased, creates an environment where all team members work together to reach success.
We Stand Behind It
Service doesn’t end after the homeowner orientation. Once we have personally walked you through the details of your new home, you are presented with a comprehensive warranty coverage, tailored for new construction. Our 1-2-10 Year Home Warranty covers your home from the inside out and provides 24/7 customer service. This unparalleled level of service has allowed Cates Building to achieve an A+ from the Better Business Bureau and a near 100% customer satisfaction rating.